Frequently Accessed Tools and Resources from ICBA Payments
Reduce Fraud Losses with FLPP
ICBA Payments’ exclusive Fraud Loss Protection Plan (FLPP) helps your bank recover losses from fraud, providing essential support against threats like card theft, account takeover, and more.
FLPP Claims Portal
ICBA Payments' Fraud Claims Reporting System: FLPP participants can quickly and accurately upload fraud claims, review the status of any pending claims, and view and print all related fraud claim information in one convenient location.
Credit Card Portfolio Analysis Tool
ICBA Payments provides a free portfolio analysis tool to our FIS Direct Credit Issuers: ACE, Automated Card Expert, makes it easy to analyze the health and profitability of your program and provide updates to your board and executive staff.
Free Portfolio Analysis
We offer a free credit card portfolio analysis from our staff experts to provide insights and guidance on ways to grow your program.
Update Contact Information
Fill out the form on this page to request changes to your ICBA Payments contacts.
Contact Us
As an ICBA Payments client, did you know your bank has a dedicated relationship manager? With decades of experience between them, our relationship managers are ready to support your bank’s payments needs.